FAQ's

Can I return an item for a full refund?
Yes, provided it is in saleable condition and you have notified us with 14 days and returned the item to us within a further 14 days. Please see our returns policy for further detail.

Do you offer exchanges?

At this stage we are unable to facilitate an exchange, however we are happy to offer a refund, as per our refund policy and you are welcome to re-order another item.

 

How do I care for linen/ cotton garments?

Please follow the care instructions listed on the garment's care label. All our dresses are machine washable at 30 degrees. Please do not tumble dry.

 

How do I care for the leather?

Please keep leather away from water, oils, perfumes and cosmetics.  Wipes any spills immediately with a light coloured soft cloth.

 

Do you collaborate with other brands?

We already have a few exciting creative partnerships in the pipeline.  We are always happy to work, wherever possible, with like minded folk and grow our REGULAR community.

 

How can I make a purchase? 

We are currently only set up to take orders via our website.

 

I have a problem with my order, who do I contact?

Please email us at connect@theregularworks.com outlining the issue and we will get back to you as soon as we can!

 

 

 

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